Terms and Conditions
1. Acceptance of Terms
These terms and conditions of use (hereinafter the 'Terms') govern your access to and use of our website and all related services (hereinafter the 'Services').
By accessing or using our Services, you agree to be legally bound by these Terms. If you do not agree with any of these terms, please do not use our Services.
2. Use of the Website
2.1. Acceptable Use
You agree to use our website responsibly and in accordance with these Terms, as well as all applicable laws and regulations.
2.2. User Content
By using our Services, you may provide content such as comments, posts, or images. You are solely responsible for such content and ensure that it complies with all applicable laws and does not infringe on the rights of third parties.
3. Intellectual Property
3.1. Copyright
All copyright, trademark, and other intellectual property rights in our website and in the content provided belong to donnzap or its licensors.
3.2. Restricted Use
You may not reproduce, distribute, modify, or use our content without our written consent.
4. Limitation of Liability
4.1. Disclaimer of Warranties
Our website and services are provided 'as is' and 'as available', without express or implied warranties.
4.2. Exclusion of Liability
We shall not be liable for direct, indirect, incidental, or consequential damages, including loss of data or income.
5. Privacy Policy
5.1. Information Collection
We may collect personal information such as name, email address, address, phone number, etc. We also collect information about your interaction with the site, such as IP address and pages visited.
5.2. Use of Information
We use the information collected to improve our services, personalize your experience, and respond to your inquiries. We may send you marketing communications, but you can opt out of receiving them at any time.
5.3. Information Sharing
We may share information with external service providers and in compliance with the law if necessary.
5.4. Cookies and Similar Technologies
We use cookies to improve the functionality of the website. You can control or delete cookies, although this may affect the website's functionality.
5.5. Information Security
We implement security measures to protect your information from unauthorized access.
6. Changes to the Terms
6.1. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective immediately after being posted on our website. Your continued use of the Services constitutes acceptance of the changes.
7. Applicable Law
7.1. Jurisdiction
These Terms are governed by the laws of the State of Nuevo León, Mexico.
8. Contact
If you have any questions about these Terms, contact us at: mail@donnzap.com
Services
1. Description of the Services
We offer an object storage system and virtual machines.
2. Access to the Services
To access certain services, registration and account creation may be required. You are responsible for maintaining the confidentiality of your account and all activities related to it.
3. Prices and Payments
The prices of our services are subject to change without notice. Payments are processed through card and are subject to the applicable payment policies.
4. Cancellations and Refunds
Cancellation and refund policies vary by service. We recommend reviewing the applicable policy before making a purchase.
For more information, you can contact us at mail@donnzap.com.
5. Policy for Non-Payment
A user's account will be suspended if any invoice is not paid before its due date.
After the suspension, automatic reminders will be sent to the user, informing them about the debt status and its consequences.
If the invoice remains unpaid, the account will remain suspended for the current period (approximately 15 days after the due date). If payment is not made within this period, the user's resources, data, and account will be permanently deleted.
While the account is suspended, the user will lose access to services and resources, although their data and settings will be temporarily retained. Access will be restored only after the outstanding invoice has been paid.
The user can reactivate their account by paying the outstanding invoice. The reactivation process may take up to 24 hours after the payment is confirmed.
If you have any questions about your account or the payment process, you can contact us at mail@donnzap.com for assistance.